F.A.Q
Your Questions, Answered
How can I place an order?
Our products available are shown on our website and all orders can be placed via our website. Kindly refer to your email for instructions on how to prepare your order. For cakes and customised orders, please speak with us via Instagram.
Are your products gluten-free?
Yes, we have gluten-free options, please refer to our Comestiveis / Food page for more.
How strong are the cookies?
The original design of the cookies is meant to be ideal for one person, stemming from maximum enjoyment of the food and magic experience. However, as everyone is different, the effect of each cookie can vary as well. We can begin with experienced and inexperienced crew. For those who are inexperienced with consuming edibles or non-smokers, we recommend beginning with a quarter to maximum half a cookie. Remember, nonetheless, that smoking and ingesting magic has a very different experience. One can imagine smoking to be a flight that allows you to pause and take a break, whereas consuming edibles can be seen as being on a roller coaster and you are strapped on for the flight. For experienced consumers or smokers, it is recommended to have a cookie and smoke at the same time :) We advise waiting at least 45 minutes before consuming more.
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We use the cookies as a benchmark to understand the strength of our products, please refer to our product details for more info.
Care and storage tips
Please refer to individual product storage and care tips.
What is the lead time for order?
Most of our food require at least a day of preparation except for cookies, brownies, babkas, pão de queijo and bom tarts.
Delivery
For orders above 35€, free delivery within Lisbon is included. For orders below 35€, there will be a delivery fee of 3€.
For orders outside of Lisbon, the courier charge is 9€, unless otherwise stated.
Self-collection
Self-collection is available at Rua de Xabregas 18. Please refer to your email for self-collection instructions.
Payment
We accept payment via cash or bank transfer. For us to prepare your order, please send us the payment via bank transfer or the MBWay code for cash withdrawal.
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Bank transfer: Kindly send us the proof of transaction via Instagram and receive a order confirmation from us once verified.
MBWay withdrawal code: Kindly send us the code for cash withdrawal and once verified that the withdrawal is successful, you will receive a order confirmation from us. Amount wise, please round the amount to nearest whole number, 10€, 20€ etc, and if there is any balance, let's do upon meeting.
Bank transfer details:
​Titular da conta: Jin Hao Wong
BIC: TRWIBEB1XXX
IBAN: BE03 9677 7795 1884
Nome e endereço do banco: Wise
Rue du Trône 100, 3rd floor
Brussels
1050
Belgium